<?xml version="1.0" encoding="UTF-8"?>
<feed xmlns="http://www.w3.org/2005/Atom">
    <title>incident management</title>
    <link rel="self" type="application/atom+xml" href="https://links.pgmac.net.au/guest/tags/178/feed"/>
    <updated>2026-05-06T23:10:07+10:00</updated>
    <id>https://links.pgmac.net.au/guest/tags/178/feed</id>
            <entry>
            <id>https://links.pgmac.net.au/links/1572</id>
            <title type="text"><![CDATA[Operational issue – Multiple services (UAE)]]></title>
            <link rel="alternate" href="https://health.aws.amazon.com/health/status" />
            <link rel="via" type="application/atom+xml" href="https://links.pgmac.net.au/links/1572"/>
            <author>
                <name><![CDATA[Paul Macdonnell]]></name>
            </author>
            <summary type="text">
                <![CDATA[View the overall status and health of AWS services using the AWS Health Dashboard.]]>
            </summary>
            <updated>2026-03-02T14:05:41+10:00</updated>
        </entry>
            <entry>
            <id>https://links.pgmac.net.au/links/1496</id>
            <title type="text"><![CDATA[The Missing GitHub Status Page]]></title>
            <link rel="alternate" href="https://mrshu.github.io/github-statuses/" />
            <link rel="via" type="application/atom+xml" href="https://links.pgmac.net.au/links/1496"/>
            <author>
                <name><![CDATA[Paul Macdonnell]]></name>
            </author>
            <summary type="text">
                <![CDATA[]]>
            </summary>
            <updated>2026-02-13T07:01:29+10:00</updated>
        </entry>
            <entry>
            <id>https://links.pgmac.net.au/links/1380</id>
            <title type="text"><![CDATA[GitHub - pgmac-net/nagios-public-status-page: Show a public status page for configured nagios hosts and services]]></title>
            <link rel="alternate" href="https://github.com/pgmac-net/nagios-public-status-page" />
            <link rel="via" type="application/atom+xml" href="https://links.pgmac.net.au/links/1380"/>
            <author>
                <name><![CDATA[Paul Macdonnell]]></name>
            </author>
            <summary type="text">
                <![CDATA[Show a public status page for configured nagios hosts and services - pgmac-net/nagios-public-status-page]]>
            </summary>
            <updated>2026-01-11T09:38:10+10:00</updated>
        </entry>
            <entry>
            <id>https://links.pgmac.net.au/links/1242</id>
            <title type="text"><![CDATA[Cloudflare outage on November 18, 2025 post mortem]]></title>
            <link rel="alternate" href="https://blog.cloudflare.com/18-november-2025-outage/" />
            <link rel="via" type="application/atom+xml" href="https://links.pgmac.net.au/links/1242"/>
            <author>
                <name><![CDATA[Paul Macdonnell]]></name>
            </author>
            <summary type="text">
                <![CDATA[Cloudflare suffered a service outage on November 18, 2025. The outage was triggered by a bug in generation logic for a Bot Management feature file causing many Cloudflare services to be affected.]]>
            </summary>
            <updated>2025-11-25T23:28:05+10:00</updated>
        </entry>
            <entry>
            <id>https://links.pgmac.net.au/links/1189</id>
            <title type="text"><![CDATA[Kitchen Soap – The Infinite Hows (or, the Dangers Of The Five Whys)]]></title>
            <link rel="alternate" href="https://www.kitchensoap.com/2014/11/14/the-infinite-hows-or-the-dangers-of-the-five-whys/" />
            <link rel="via" type="application/atom+xml" href="https://links.pgmac.net.au/links/1189"/>
            <author>
                <name><![CDATA[Paul Macdonnell]]></name>
            </author>
            <summary type="text">
                <![CDATA[(this is also posted on O’Reilly’s Radar blog. Much thanks to Daniel Schauenberg, Morgan Evans, and Steven Shorrock for feedback on this) Before I begin this post, let me say that this is intended to be a critique of the Five Whys method, not a criticism of the people who are in favor of using…]]>
            </summary>
            <updated>2025-10-31T11:54:53+10:00</updated>
        </entry>
            <entry>
            <id>https://links.pgmac.net.au/links/1188</id>
            <title type="text"><![CDATA[STPA (System Theoretic Process Analysis) -- Teaching a new way to prevent outages at Google]]></title>
            <link rel="alternate" href="https://sre.google/stpa/teaching/" />
            <link rel="via" type="application/atom+xml" href="https://links.pgmac.net.au/links/1188"/>
            <author>
                <name><![CDATA[Paul Macdonnell]]></name>
            </author>
            <summary type="text">
                <![CDATA[Read how Google is using System Theoretic Process Analysis (STPA) to analyze pure software systems and discover risks.]]>
            </summary>
            <updated>2025-10-30T15:33:23+10:00</updated>
        </entry>
            <entry>
            <id>https://links.pgmac.net.au/links/1173</id>
            <title type="text"><![CDATA[Summary of the Amazon DynamoDB Service Disruption in Northern Virginia (US-EAST-1) Region]]></title>
            <link rel="alternate" href="https://aws.amazon.com/message/101925/" />
            <link rel="via" type="application/atom+xml" href="https://links.pgmac.net.au/links/1173"/>
            <author>
                <name><![CDATA[Paul Macdonnell]]></name>
            </author>
            <summary type="text">
                <![CDATA[]]>
            </summary>
            <updated>2025-10-24T17:59:55+10:00</updated>
        </entry>
            <entry>
            <id>https://links.pgmac.net.au/links/1164</id>
            <title type="text"><![CDATA[Major AWS Outage Happening]]></title>
            <link rel="alternate" href="https://old.reddit.com/r/aws/comments/1obd3lx/dynamodb_down_useast1/" />
            <link rel="via" type="application/atom+xml" href="https://links.pgmac.net.au/links/1164"/>
            <author>
                <name><![CDATA[Paul Macdonnell]]></name>
            </author>
            <summary type="text">
                <![CDATA[Well, looks like we have a dumpster fire on DynamoDB in us-east-1 again.]]>
            </summary>
            <updated>2025-10-20T18:32:01+10:00</updated>
        </entry>
            <entry>
            <id>https://links.pgmac.net.au/links/1146</id>
            <title type="text"><![CDATA[Root cause analysis? You&amp;#039;re doing it wrong]]></title>
            <link rel="alternate" href="https://entropicthoughts.com/root-cause-analysis-youre-doing-it-wrong" />
            <link rel="via" type="application/atom+xml" href="https://links.pgmac.net.au/links/1146"/>
            <author>
                <name><![CDATA[Paul Macdonnell]]></name>
            </author>
            <summary type="text">
                <![CDATA[]]>
            </summary>
            <updated>2025-10-14T13:03:16+10:00</updated>
        </entry>
            <entry>
            <id>https://links.pgmac.net.au/links/718</id>
            <title type="text"><![CDATA[New AWS Security Incident Response helps organizations respond to and recover from security events |]]></title>
            <link rel="alternate" href="https://aws.amazon.com/blogs/aws/new-aws-security-incident-response-helps-organizations-respond-to-and-recover-from-security-events/" />
            <link rel="via" type="application/atom+xml" href="https://links.pgmac.net.au/links/718"/>
            <author>
                <name><![CDATA[Paul Macdonnell]]></name>
            </author>
            <summary type="text">
                <![CDATA[AWS introduces a new service to streamline security event response, providing automated triage, coordinated communication, and expert guidance to recover from cybersecurity threats.]]>
            </summary>
            <updated>2026-01-26T04:00:32+10:00</updated>
        </entry>
            <entry>
            <id>https://links.pgmac.net.au/links/505</id>
            <title type="text"><![CDATA[https://www.crowdstrike.com/wp-content/uploads/2024/08/Channel-File-291-Incident-Root-Cause-Analysis-08.06.2024.pdf]]></title>
            <link rel="alternate" href="https://www.crowdstrike.com/wp-content/uploads/2024/08/Channel-File-291-Incident-Root-Cause-Analysis-08.06.2024.pdf" />
            <link rel="via" type="application/atom+xml" href="https://links.pgmac.net.au/links/505"/>
            <author>
                <name><![CDATA[Paul Macdonnell]]></name>
            </author>
            <summary type="text">
                <![CDATA[]]>
            </summary>
            <updated>2025-12-18T04:00:44+10:00</updated>
        </entry>
            <entry>
            <id>https://links.pgmac.net.au/links/451</id>
            <title type="text"><![CDATA[https://docs.dissect.tools/en/latest/overview/index.html?s=09]]></title>
            <link rel="alternate" href="https://docs.dissect.tools/en/latest/overview/index.html?s=09" />
            <link rel="via" type="application/atom+xml" href="https://links.pgmac.net.au/links/451"/>
            <author>
                <name><![CDATA[Paul Macdonnell]]></name>
            </author>
            <summary type="text">
                <![CDATA[]]>
            </summary>
            <updated>2025-11-29T04:00:18+10:00</updated>
        </entry>
            <entry>
            <id>https://links.pgmac.net.au/links/166</id>
            <title type="text"><![CDATA[https://isc.sans.edu/diary/23553]]></title>
            <link rel="alternate" href="https://isc.sans.edu/diary/23553" />
            <link rel="via" type="application/atom+xml" href="https://links.pgmac.net.au/links/166"/>
            <author>
                <name><![CDATA[Paul Macdonnell]]></name>
            </author>
            <summary type="text">
                <![CDATA[]]>
            </summary>
            <updated>2026-03-19T10:00:23+10:00</updated>
        </entry>
    </feed>
